Moving Materials

Picking, packing, delivering, and returning library materials can be very time consuming and expensive; yet, it is one of the most important and least understood functions within a library. Until now, little time has been spent studying, exploring, or writing about the physical delivery of library materials.Moving Materials is the guide to contemporary logistics management for libraries. Eleven experts in the field explore every aspect of this multi-million dollar function, so readers will learnThe impact of pricing on delivery servicesManaging in-house delivery systemsThe value of outsourcing physical delivery to a carrier serviceDetails about routing and materials management systemsNew technologies and the impact of library 2.0 on physical deliveryThe how-to's of home deliveryMoving Materials is a practical, useful handbook for library managers who want to save money and offer quality materials to their patrons.

Moving Materials is the guide to contemporary logistics management for libraries. Eleven experts in the field explore every aspect of this multi-million dollar function.

Moving Materials is the guide to contemporary logistics management for libraries. Eleven experts in the field explore every aspect of this multi-million dollar function.

PrefaceI. The Current Landscape of Physical Delivery1. Delivery: The Forgotten FunctionValerie Horton2. Factors Influencing Delivery OptionsValerie Horton and Brenda Bailey-Hainer3. Physical Delivery Ser­vice Orga­nizationBruce SmithII. Library Delivery Service Models4. Creating an In-House Delivery SystemBruce Smith5. Outsourcing Delivery Ser­vicesValerie Horton and Greg Pronevitz6. Contractual Vendor RelationsDavid Millikin and Brenda Bailey-HainerIII. Managing Physical Delivery Services7. Routing and Materials Management SystemsBruce Smith and Valerie Horton8. Growth Management SolutionsValerie Horton, Ivan Gaetz, and Bruce Smith9. Managing Participating Libraries’ RelationshipsValerie Horton10. Managing the Delivery Ser­viceValerie Horton, Lisa Priebe, and Melissa StocktonIV. The Future of Physical Delivery11. Home DeliveryLori Ayre and Jim Myers12. Connecting Courier Ser­vicesValerie HortonGlossaryBibliographyList of ContributorsIndex