The Integrated Case Management Manual

Roger G. Kathol, MD,is president of Cartesian Solutions, Inc.

"Designated a Doody's Core Title!

ForewordPrefaceAcknowledgmentsOverviewIntroductionCHAPTER 1 Case Management, Integrated Case Management, and Complexity Assessment GridsCHAPTER 2 Overview of Health Complexity and the Interaction Between Physical Health and Mental ConditionsCHAPTER 3 The Organization of Integrated Case Management Environments and Work ProcessesCHAPTER 4 Motivational Interviewing and Health Behavior Change in Complex Patients With contributions by Jos Dobber, MScCHAPTER 5 Cross-Disciplinary Training for Integrated Case ManagersCHAPTER 6 Examples of Basic Information on Common Physical and Mental ConditionsCHAPTER 7 Adult Integrated Case Management Using INTERMED Complexity Assessment Grid MethodologyCHAPTER 8 Child/Youth Integrated Case Management Using PediatricINTERMED-Complexity Assessment Grid MethodologyCHAPTER 9 Interpreting Complexity Assessment Grid Anchor Point ScoresCHAPTER 10 Using a Case Manager-Patient Dialogue for Complexity Assessment and Care Plan DevelopmentCHAPTER 11 Managing Adult and Pediatric Cases Using Integrated Case ManagementCHAPTER 12 Assisting Lucinda: Depressed Diabetic Patient With Numerous Complications, Poor Control, and High Service UseCHAPTER 13 Assisting Robert: Disabled Employee With Chronic Lung Disease, Panic Att acks, and Alcohol AbuseCHAPTER 14 Assisting Paul: Thirteen-Year-Old With Congenital Heart Disease, Family Anxiety, and School Nonatt endanceAppendicesCase Management FlowchartsAPPENDIX 1A: Integrated Case Management Team Formation and TrainingAPPENDIX 1B: Cross-Disciplinary Integrated Case Manager TrainingAPPENDIX 1C: Integrated Case Manager Care Plan: Triggering and TriageAPPENDIX 1D: Integrated Case Management ChecklistAPPENDIX 1E: Integrated Case Manager Care Plan: Initial and IterativeInterventionAPPENDIX 1F: Integrated Case Manager Care Plan: Progression ReviewAPPENDIX 1G: Integrated Case Manager Care Plan: DischargeTriaging and Informed Consent ToolsAPPENDIX 2: Triage Guidelines with Examples of Case Management TriggersAPPENDIX 3: Universal Consent FormINTERMED-Complexity Assessment Grid'sAPPENDIX 4: IM-CAG Scoring SheetAPPENDIX 5: PIM-CAG Scoring SheetAPPENDIX 6: IM-CAG Complexity Items and Anchor PointsAPPENDIX 7: PIM-CAG Complexity Items and Anchor PointsAPPENDIX 8: Activities Associated With IM-CAG ScoresAPPENDIX 9: Activities Associated With PIM-CAG ScoresTemplates for Care Plan Development and Outcome MeasurementAPPENDIX 10: Care Plan Development (CD)APPENDIX 11: Record of Outcome Measures (ROM)APPENDIX 12: Measurement of Progress (MP3)Abbreviations and TerminologyAPPENDIX 13: AbbreviationsAPPENDIX 14: Defi nition of Terms European INTERMED in EnglishAPPENDIX 15: European INTERMED in English: IM-CAG v6Appendices Available on Springer WebsiteAPPENDIX A: Stratifi cation and Prioritization of Triggered Complex Case Management CandidatesAPPENDIX B: Case Management Candidate Induction TemplatesAPPENDIX C: Potential Content for a Case Management BrochureAPPENDIX D: Notifi cation Lett er to Patient's Clinician(s)APPENDIX E: Scripted Questions: Integrated Case Management Assessment for AdultsAPPENDIX F: Scripted Questions: Integrated Case Management Assessment for Children/YouthIndex