The AMA Handbook of Business Documents
Beschreibung:
KEVIN WILSON is Vice President of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. JENNIFER WAUSON is President of Videologies, Inc.
JENNIFER WAUSON is President of Videologies, Inc.
This book gives you the tips, tricks, and specific words you need to make your company come across on page or screen in a way that leads to its success.
From business plans and sales presentations to newsletters and email marketing, The AMA Handbook of Business Documents has everything you need to be successful. You'll learn about the various types of business documents and the parts of a document that spell either big success or big trouble.
This versatile guide to preparing first-class written pieces provides you with dozens of sample documents and practical tips to give you a strategic and creative advantage when crafting documents such as:
- proposals,
- memos,
- emails,
- press releases,
- speeches,
- reports,
- policies and procedures,
- warning letters,
- announcements,
- and so much more.
Suited equally to executives, entrepreneurs, managers, administrative staff, and anyone else charged with putting a business's intentions into words, The AMA Handbook of Business Documents will forever transform the way you communicate your company's identity, products, services, and strengths in written communication.
C O N T E N T S
INTRODUCTION vii
ACKNOWLEDGMENTS ix
SAMPLE BUSINESS DOCUMENTS
Abstracts, 1
Acceptance Letter, 3
Acknowledgment Letter, 5
Adjustment Letter, 7
Announcement Letter, 9
Annual Report, 11
Application Letter, 18
Brochures, 20
Business Letter, 25
Business Letter Writing Style, 28
Business Letter Format, 28
Business Plan, 33
Collection Letter, 42
Commendation Letter, 44
Complaint Letter, 46
Cover Letters, 48
Directives, 50
Email, 52
Endorsement Letter, 54
Forms, 57
Fund-Raising Letter, 60
Grant Proposals, 62
Instructions, 70
Introductions, 72
Inquiry Letter, 74
Job Descriptions, 77
Job Offer Letter, 79
Meeting Agenda, 81
Meeting Minutes, 82
Corporate Minutes, 82
Corporate Resolutions, 83
Memorandum, 85
Mission Statements, 86 Newsletters, 87
Newsletter Articles, 90
Notices, 91
Permission Letter, 95
Policies, Rules, or Guidelines, 98
PowerPoint Presentations, 100
Planning a Presentation, 102
Press Releases, 105
Procedures, 107
Progress Reports, 110
Proposals, 114
Questionnaires and Surveys, 125
Reference Letters, 129
Refusal Letter, 131
Reports, 133
Memorandum Report, 133
Letter Report, 133
Short Report, 133
Formal Report, 134
Request Letters, 145
Research Report, 147
Resignation Letter, 150
Résumés, 152
Sales Letters, 156
Seasonal Correspondence, 160
Specifications, 162
Speeches and Oral Presentations, 166
Summaries, 172
Termination of Employment Letter, 176
Training Manual, 178
Trip Report, 192
User Guide, 193
Warning Letter, 200
Web Sites, 202
White Papers, 205