Strategic Erp Extension and Use

Elliot Bendoly is a faculty member in Decision and Information Analysis at Emory University's Goizueta Business School. F. Robert Jacobs is Professor of Operations Management at the Kelley School of Business, Indiana University.

"Strategic ERP Extension and Use looks beyond the pain and cost of ERP implementation to examine how ERP systems are being used and enhanced. It takes us on a fruitful tour of big and small companies, of manufacturing and a host of business functions, of plain vanilla systems and bevies of bolt-ons, and of single locations and entire supply chains. As we tour we get a glimpse of how ERP is evolving in the ever-inventive hands of its users." --Roger Schmenner, Indiana University and Associate Dean, Indianapolis Programs"A satisfying mixture of empirical findings, intelligent analysis, and informed speculation. . . . For researchers there is a wealth of issues ranging from developing within-firm capabilities to improving the payoff from external linkages. For the practitioner there are analyses of successes and failures, guidelines for auditing ERP systems, and a glimpse of the future." --Clay Whybark, University of North Carolina, Chapel Hill