Beschreibung:
David W. Merrill, Roger H. Reid
More than 100,000 people, predominately in management or sales positions, throughout the U.S. have attended David Merrill's popular workshops to improve their interpersonal effectiveness. This book is a compilation of the techniques David teaches, which can result in better communication, productivity improvements, and an overall harmonious work environment.
Introduction 1. Behavior: Setting the Scene It Objectively 3. Your style and Other Styles 4. Versatility: The Extra Dimension 5. Putting Versatility into Social Style 6. Style at Work 7. Style in the Community and at Home 8. A Perspective on Style Appendix: The Social Style Profile Recommended Reading Index