Beschreibung:
Dr. Robert Buckman (1948-2011) was a medical cancer specialist and the author of I Don't Know What to Say: How to Help and Support Someone Who Is Dying, and What You Really Need to Know about Cancer: A Comprehensive Guide for Patients and Their Families.
This book teaches doctors how to do effectively what many do poorly-communicate bad news to their patients. What the patient hears and understands, how the patient reacts and integrates the bad news, depends on how the doctor conveys it. This book teaches strategies, techniques, and responses that improve doctor patient relationships.
Contents: Acknowledgments 1 Introduction 2 Why Breaking Bad News Is Difficult 3 Basic Communication Skills 4 Breaking Bad News: A Six Step Protocol