Creating Culture Collaboration

Sandy Schuman is a group facilitator, collaborative process advocate, and storyteller. He helps groups create shared meaning, make critical choices, and build collaborative relationships. He is the editor of The IAF Handbook of Group Facilitation (from Jossey-Bass) and Group Facilitation: A Research and Applications Journal and moderates Grp-Facl, the Electronic Discussion on Group Facilitation. Schuman is an associate of the Center for Policy Research, University at Albany, SUNY. His consulting firm is Executive Decision Services. Contact him at exeds.com.

Praise for Creating a Culture of Collaboration
 
"Corporate executives, governmental policy makers, union leaders-anyone who finds collaboration essential for dealing with the complexity and high interdependence of the global economy-will benefit from Creating a Culture of Collaboration. So will researchers and consultants developing models of cooperation and facilitating decision-making communications, for this book combines the best and most current thinking on how to sustain collaborative relationships in and between organizations for lasting results."
-Alan T. Belasen, chair, MBA program, and professor of management, Empire State College, SUNY; author, Leading the Learning Organization
 
"The greatest strength of Creating a Culture of Collaboration lies in the diversity of its authors and their approaches to building organizations and societies that allow the widest participation possible. Rather than closing the doors and allowing only limited voices to be heard, this book champions a vision of a world in which everyone has something significant to contribute."
-David A. Hart, chief executive officer, Association for Conflict Resolution
 
"A great overview of the joys and challenges of building collaboration within organizations and creating opportunities for collaboration between civic society and governmental decision makers. This book has equal value for people concerned with organizational transformation and public participation."
-James L. Creighton, public participation consultant and founding president, the International Association for Public Participation; author, The Public Participation Handbook
 
"Corporate America is coming to realize that singularly, we're stupid-but collectively, we're smart! Collaboration remains the key strategy for successfully competing in a global economy."
-Kenny Moore, coauthor, The CEO and the Monk
 
"With its rich harvest of international examples, its frank discussion of the nitty-gritty of collaboration, and its penetrating theoretical insights into the nature of collaboration, Creating a Culture of Collaboration ought to be read by any leader who is interested in managing collaboratively."
-Steve Denning, author, The Leader's Guide to Storytelling
 
"In this outstanding state-of-the-art resource, thirty-seven seasoned practitioners from around the world offer their insights on the deeper contextual issues that need to be addressed for collaboration to be embraced by any community. A must-read for advocates, leaders, and practitioners of collaboration in the private, public, and nonprofit sectors."
-Susan Carpenter, practitioner and trainer; coauthor, Managing Public Disputes

Sponsored by the International Association of Facilitators - the leading organization in facilitation - this book is essential reading for all facilitators tasked with creating collaborative environments in organizations.

Preface (Sandy Schuman)
Meaning is all we want. Choices are all we make. Relationships are all we have.
1 Five Transformational Leaders Discuss What They've Learned (Sam Kaner)
With warmth, candor, and humility, five chief executives trade insights and share war stores as they discuss their guiding principles and strategies for putting participatory values into practice.

PART ONE: THE BASES OF COLLABORATION.

2 Renewing Social Capital: The Role of Civil Dialogue (James M. Campbell)
This chapter explores the relationship among social capital, social trust, confidence, and civil dialogue. It demonstrates the need for facilitated processes to ensure effective civil dialogue.

3 The Development of Cross-Sector Collaborations in a Social Context of Low Trust (Mladen Koljatic, Mó;nica Silva, Eduardo Valenzuela)
This chapter addresses the obstacles that need to be overcome in societies characterized by low social confidence in order to establish successful cross-sector collaborative endeavors.

4 Exploring the Dynamics of Collaboration in Interorganizational Settings (Ignacio J. Martinez-Moyano)
Using system dynamics modeling in a group setting provides unique insights into structural factors of the dynamics of collaboration in interorganizational settings.

5 Equity, Diversity, and Interdependence: A New Driver for Societal Transformation (Michael Murray, Brendan Murtagh)
Collaborative conversations that address equity, diversity, and interdependence are profoundly relevant for societies struggling to emerge from conflict, racism, and social separation.

6 What Keeps It Together: Collaborative Tensility in Interorganizational Learning (Hilary Bradbury, Darren Good, Linda Robson)
This chapter explores the ability of organizational partners to exhibit collaborative tensility-to bend and remain flexible under pressure so that their work can maintain momentum despite instability and challenges.

7 Make-or-Break Roles in Collaboration Leadership (Mirja P. Hanson)
Collaborative problem solving succeeds if three key players-participants, facilitators and sponsors-contribute formally and informally to tackling the quest for "win-win" solutions.

PART TWO: APPROACHES TO COLLABORATION.

8 Sense Making and the Problems of Learning from Experience: Barriers and Requirements for Creating Cultures of Collaboration (Gervase R. Bushe)
The chapter explains how interpersonal mush makes it impossible for well-intentioned people to create cultures of collaboration and how to overcome that.

9 Metaphors at Work: Building Multiagency Collaboration Through a Five-Stage Process (Carol Sherriff, Simon Wilson)
How to harness the power of metaphors for compelling collaboration and effective change.

10 Utilizing Uncertainty (Kim Sander Wright)
This chapter explores how uncertainty and certainty affect stakeholder attachment to viewpoint and engagement in conflict during collaboration.

11 Sustainable Cooperative Processes in Organizations (Dale Hunter)
This chapter explores cooperative processes in organizations and their sustainability and investigates the social and ecological context and development cycles of groups.

12 Is Your Organization an Obstacle Course or a Relay Team? A Meaning-Centered Approach to Creating a Collaborative Culture (Paul T. P. Wong)
This chapter reveals the distinction between toxic and healthy cultures and introduces a meaning-centered approach for creating a collaborative culture.

13 Practical Dialogue: Emergent Approaches for Effective Collaboration (Rosa Zubizarreta)
Three dialogic methods for facilitating practical creativity in working groups illustrate a nonlinear approach for transforming polarization, with applications in both the private and public sectors.

14 Using the Facilitative Leader Approach to Create an Organizational Culture of Collaboration (Roger Schwarz)
This chapter describes how organizational leaders undermine collaborative cultures and how they can create t

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