Beschreibung:
Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life including business, government, education, and even in families think and approach their assignments. The author s holistic thinking approach shows how to use three foundation questions focusing on uniqueness, purposeful information, and systems which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.
Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life--including business, government, education, and even in families--think and approach their assignments. The author's holistic thinking approach shows how to use three "foundation" questions--focusing on uniqueness, purposeful information, and systems--which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.
Preface xi1 Introducing the Smart Questions Approach: Moving Beyond Problem Solving to Creating Solutions 12 SQA Phase 1: Getting People Involved 433 SQA Phase 2: Selecting a Focus Purpose 874 SQA Phase 3: Creating an Ideal Future Solution 1325 SQA Phase 4: Building a Living Solution for Today and Tomorrow 1806 The Power of SQA: Two Case Studies 2307 SQA in Organizations and Society 264References 283Acknowledgments 285The Authors 287Index 289