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Autor: John G. Salek
ISBN-13: 9780471741916
Einband: E-Book
Seiten: 304
Sprache: Englisch
eBook Typ: PDF
eBook Format: E-Book
Kopierschutz: Adobe DRM [Hard-DRM]
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Accounts Receivable Management Best Practices

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Praise for Accounts Receivable Management BestPractices
"An excellent reference tool on how to manage the accountsreceivable process for any company. The use of real-life examplesmakes the concepts easy to understand. I recommend the book toanyone who wants to improve cash flow and reduce bad debtloss."
--Michael E. Beaulieu, Senior Vice President, Finance CardinalHealth

"Rather than simply explaining how to get the greatest returnfrom an investment in accounts receivable, John G. Salek revealshow companies shoot themselves in the foot when management setspolicies and procedures without consideration of the impact on cashflow. Accounts Receivable Management Best Practices isn't just forcredit and collection professionals who often spend more timecleaning up process errors and other corporate 'garbage,' insteadof managing risk. It should be required reading for C-levelexecutives, the sales staff, operations managers, and anybody elsewhose job impacts the order-to-cash cycle."
--David Schmidt, Principal, A2 Resources Coauthor of PowerCollecting: Automation for Effective Asset Management

"Enhancing a company's competitive profile is all about givingenough customers the right product, at the right price, at theright time. This author's real-world approach to accomplishing thisgoal through the prism of receivables management makes this book amust-read for those companies looking to make their mark as anorganization that cares about its customers as well as their ownneed to produce financial results."
--Bruce C. Lynn, Managing Director The Financial ExecutivesConsulting Group, LLC

"I have worked with John Salek since 1992, both as his clientand as a project manager working with his organization. Hisknowledge of receivables management . . . the technology, theprocesses, and the formula for success . . . are unsurpassed in thefield."
--Stephen L. Watts, Manager, Global Receivables (retired)General Electric Medical Systems

"Mr. Salek has written a masterpiece on the intricacies andmanagement of the accounts receivable portfolio. I would recommendthis book to CFOs, controllers, treasurers, credit managers, andsmall business owners."
--Steve Kozack, Credit Manager Lennox Hearth Products

"Written by an author who has been in the trenches and citesactual examples. This is not written in theory, but frompractice."
--Milt Dardis, Collection Consultant Dardis &Associates
Preface ix

Chapter 1 Introduction 1

Why Is Receivables Management Important? 1

If It Was Easy, Everyone Would Do It (Well) 2

Influences Outside the Control of the Responsible Manager 5

Conflicting Priorities 6

Chapter 2 Receivables Antecedents 9

Quotation 10

Contract Administration 12

Pricing Administration 16

Credit Controls 20

Order Processing 38

Invoicing 40

Chapter 3 Receivables Asset Management 53

Introduction 53

Portfolio Strategy 54

Collection Process 66

Special Collection Efforts 83

Deductions Processing 92

Late Payment Fees and Prompt Payment Discounts 103

Dispute Management 109

Account Maintenance 117

Payment Processing 121

Chapter 4 Technology 131

Overview 131

Receivables Applications 132

Best Practices 134

Cost versus Benefit 138

Key Points 138

Chapter 5 Organizational Structure 139

Overview 139

Best Practices 141

Key Points 148

Chapter 6 Metrics, Reporting, and Incentives 149

Overview 149

"Reporting-Driven Downward Spiral" 150

Best Practices 152

Incentives 158

Incentives Best Practices 159

Key Points 164

Chapter 7 Acquisition Integrations and ERP Implementations 165

Overview 165

Best Practices 170

Key Points 175

Chapter 8 Outsourcing 177

Overview 177

Best Practices 180

Key Points 185

Chapter 9 Selected Topics 187

Introduction 187

Policy and Procedures 187

Internal Controls 188

Financing of the Receivables Asset 189

Payment Term Changes 192

Appendix Receivables Management Success Stories 193

Index 207

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Autor: John G. Salek
ISBN-13 :: 9780471741916
ISBN: 0471741914
Verlag: John Wiley & Sons
Seiten: 304
Sprache: Englisch
Auflage 1. Auflage
Sonstiges: Ebook