Handbook of Workplace Assessment

Handbook of Workplace Assessment Given the trend for organizations to streamline their workforces and focus on acquiring and retaining only top talent, a key challenge has been how to use assessment programs to deliver a high-performing workforce that can drive revenues, shareholder value, growth, and long-term sustainability. The Handbook of Workplace Assessment directly addresses this challenge by presenting sound, evidence-based, and practical guidance for implementing assessment processes that will lead to exceptional decisions about people. The chapters in this book provide a wide range of perspectives from a world-renowned group of authors and reflect cutting-edge theory and practice. The Handbook of Workplace Assessment provides the framework for what should be assessed and why and shows how to ensure that assessment programs are of the highest quality reviews best practices for assessing capabilities across a wide variety of positions summarizes key strategic applications of assessment that include succession management, mergers, acquisitions and downsizings, identification of potential, and selection on a global scale highlights advances, trends, and issues in the assessment field including technology-based assessment, the legal environment, alternative validation strategies, flaws in assessment, and the strategic use of evaluation to link assessment to organizational priorities This SIOP Professional Practice Series Handbook will be applicable to HR professionals who are tasked with implementing an assessment program as well as for the users of assessments, including hiring managers and organizational leaders who are looking for direction on what to assess, what it will take, and how to realize the benefits of an assessment program. This Handbook is also intended for assessment professionals and researchers who build, validate, and implement assessments.

Handbook of Workplace AssessmentGiven the trend for organizations to streamline their workforces and focus on acquiring and retaining only top talent, a key challenge has been how to use assessment programs to deliver a high-performing workforce that can drive revenues, shareholder value, growth, and long-term sustainability.The Handbook of Workplace Assessment directly addresses this challenge by presenting sound, evidence-based, and practical guidance for implementing assessment processes that will lead to exceptional decisions about people. The chapters in this book provide a wide range of perspectives from a world-renowned group of authors and reflect cutting-edge theory and practice.The Handbook of Workplace Assessment* provides the framework for what should be assessed and why and shows how to ensure that assessment programs are of the highest quality* reviews best practices for assessing capabilities across a wide variety of positions* summarizes key strategic applications of assessment that include succession management, mergers, acquisitions and downsizings, identification of potential, and selection on a global scale* highlights advances, trends, and issues in the assessment field including technology-based assessment, the legal environment, alternative validation strategies, flaws in assessment, and the strategic use of evaluation to link assessment to organizational prioritiesThis SIOP Professional Practice Series Handbook will be applicable to HR professionals who are tasked with implementing an assessment program as well as for the users of assessments, including hiring managers and organizational leaders who are looking for direction on what to assess, what it will take, and how to realize the benefits of an assessment program. This Handbook is also intended for assessment professionals and researchers who build, validate, and implement assessments.

Figures, Tables, and Exhibits xviiForeword xxiiiJanine Waclawski, Allan H. ChurchPreface xxvJohn C. Scott, Douglas H. ReynoldsAcknowledgments xxxiiiThe Editors xxxvThe Contributors xxxviiPart One: Framework for Organizational Assessment 11 Individual Differences That Infl uence Performance and Effectiveness: What Should We Assess? 3Kevin R. Murphy2 Indicators of Quality Assessment 27Fritz Drasgow, Christopher D. Nye, Louis Tay3 General Cognitive Ability 61Michael A. McDaniel, George C. Banks4 Personality 81Robert Hogan, Robert B. Kaiser5 Assessment of Background and Life Experience: The Past as Prologue 109Leaetta M. Hough6 Knowledge and Skill 141Teresa L. Russell7 Physical Performance 165Deborah L. Gebhardt, Todd A. Baker8 Competencies, Job Analysis, and the Next Generation of Modeling 197Jeffery S. SchippmannPart Two: Assessment for Selection, Promotion, and Development 233So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Action 235Judith L. Komaki9 Assessment for Technical Jobs 247Wanda J. Campbell10 Assessment for Administrative and Professional Jobs 279Lia M. Reed, Rodney A. McCloy, Deborah L. Whetzel11 Assessment for Sales Positions 323Steven H. Brown12 Assessment for Supervisory and Early Leadership Roles 365Mark J. Schmit, Jill M. Strange13 Executive and Managerial Assessment 395Ann Howard, James N. Thomas14 The Special Case of Public Sector Police and Fire Selection 437Gerald V. Barrett, Dennis Doverspike, Candice M. YoungPart Three: Strategic Assessment Programs 46315 The Role of Assessment in Succession Management 465Matthew J. Paese16 Assessing the Potential of Individuals: The Prediction of Future Behavior 495Rob Silzer, Sandra L. Davis17 Assessment for Organizational Change: Mergers, Restructuring, and Downsizing 533John C. Scott, Kenneth Pearlman18 Global Applications of Assessment 577Ann Marie Ryan, Nancy T. TippinsPart Four: Advances, Trends, and Issues 60719 Advances in Technology-Facilitated Assessment 609Douglas H. Reynolds, Deborah E. Rupp20 The Legal Environment for Assessment 643R. Lawrence Ashe Jr., Kathleen K. Lundquist21 Validation Strategies 671S. Morton McPhail, Damian J. Stelly22 Addressing the Flaws in Our Assessment Decisions 711James L. Outtz23 Strategic Evaluation of the Workplace Assessment Program 729E. Jane Davidson24 Final Thoughts on the Selection and Assessment Field 757Paul R. SackettAppendix: Example Assessments Designed for Workplace Application 779Jill M. Strange, Michael R. KempName Index 797Subject Index 809