Performance Management

There has been a shift in HR from performance appraisal toperformance management. A new volume in the SIOP ProfessionalPractice Series, this book contains a broad range ofperformance management topics, offers recommendations grounded inresearch, and many examples from a variety of organizations. Inaddition to offering state-of-the-art descriptions of performancemanagement needs and solutions, this book provides empirical basesfor recommendations, demonstrates how performance management tracksand helps promote organizational change, and exams critical issues.This book makes an ideal resource for I/O psychologists, HRprofessionals, and consultants."In this comprehensive and timely volume, Smither and Londonassemble an exceptional collection of chapters on topics spanningthe entire performance management process. Written by leadingresearchers and practitioners in the field, these chapters draw onyears of research and offer a blueprint for implementing effectiveperformance management systems in organizations. This volume is a'must-read' for all those interested in performancemanagement."John W. Fleenor, Ph.D., research director, Center forCreative Leadership

Foreword xiiiIntroduction xvThe Authors xxi1 An Expanded View of Performance Management 1Herman Aguinis2 Aligning Performance Management with Organizational Strategy,Values, and Goals 45William A. Schiemann3 Practical Applications of Goal-Setting Theory to PerformanceManagement 89Peter A. Heslin, Jay B. Carson, and Don VandeWalle4 Coaching and Performance Management: How Can Organizations Getthe Greatest Value? 115David B. Peterson5 The Role of On-the-Job and Informal Development in PerformanceManagement 157Paul Squires6 Managing Team Performance in Complex Settings: Research-BasedBest Practices 197Eduardo Salas, Sallie J. Weaver, Michael A. Rosen, and KimberlyA. Smith-Jentsch7 CEO Performance Management 233Edward M. Mone8 Performance Management in Multi-National Companies 271David V. Day and Gary J. Greguras9 Managing Contextual Performance 297Richard R. Reilly and Zvi H. Aronson10 Using Performance Management As a Learning Tool 329Valerie I. Sessa, Christopher Pingor, and JenniferBragger11 Diagnosing, Understanding, and Dealing with CounterproductiveWork Behavior 359Leanne Atwater and Teri Elkins12 Forced Rankings: Pros, Cons, and Practices 411Peter G. Dominick13 Technology and Performance Management: What Role DoesTechnology Play in Performance Management? 445Autumn D. Krauss and Lori Anderson Snyder14 Authentic Performance: The Valuation of Behavior as aNegotiated Business Outcome 491Thomas Diamante15 Assessing Performance Management Programs and Policies527Stanley B. Silverman and Wendy M. Muller16 Performance Management of the Future 555Nancy T. Tippins and Susan H. Coverdale17 Best Practices in Performance Management 585James W. Smither and Manuel LondonName Index 627Subject Index 645The Editors 667