Breakthrough IT

Unlock the secret to creating maximum business value from technology Filled with case studies from leading C-level executives to illustrate concepts discussed, Breakthrough IT is a revolutionary approach to reshaping the corporate information technology function. This innovative, step-by-step guide provides concrete methods every business can implement to yield maximum value and competitive advantage from their IT organization. Patrick Gray (Harrison, NY) is the founder and President of the Prevoyance Group, an IT strategy consultancy that combines project management and process improvement to ensure large IT departments deliver maximum organizational value.

Unlock the secret to creating maximum business value fromtechnologyFilled with case studies from leading C-level executives toillustrate concepts discussed, Breakthrough IT is a revolutionaryapproach to reshaping the corporate information technologyfunction. This innovative, step-by-step guide provides concretemethods every business can implement to yield maximum value andcompetitive advantage from their IT organization.Patrick Gray (Harrison, NY) is the founder and President of thePrevoyance Group, an IT strategy consultancy that combines projectmanagement and process improvement to ensure large IT departmentsdeliver maximum organizational value.

Preface1. Hell Freezes Over: IT Becomes a Key Component of YourOrganizational Strategy.Why do you Need Breakthrough IT?The Triple Threat.Hell Freezes Over: IT Enables Strategy.2. Up Periscope! Ending The Focus On Continuing Operations.A Brief History of IT.Shifting the Focus: Moving IT from Service Provider to StrategicAsset.Calling Sherlock Holmes: Finding Continuing Operations.Changing the Source: What to Do with Continuing Operations.3. ET Phone Home: Stop Talking IT and Start TalkingStrategy.Free at Last.Separating Process from Technology.Where the Rubber Meets the Road: Partnering with the CEO.Talking the Talk.C-Suite Conversations: Greg Buoncontri, CIO of Pitney Bowes.4. Clear the Benches: Take Your IT Shop From Dysfunction toDynamo.Hiring (and Firing) the Right People.Continually Improving the Skills of your People.Meaningfully Evaluating Your People.5. Milking the Cow: Turn Your IT Project Portfolio into a CashCow.Developing a Project Investment Mix.The PASRBRTKO: Project Analyzing, Selecting, Risk-assessingBudgeting, Returns Tracking and Killing Office.What the PMO is NOT.6. Show Me the Money: Controlling a Project by the Numbers.The Right Stuff: Determining What to Measure.Managing to the Metrics.Beyond the Numbers: The "Gut Check".Delivering the Goods.7. Pushing Water Uphill: Driving Organizational Change from theC-Suite.What is "Change Management".The Role of the CIO in Change Management.The Role of the CEO in Change Management.Change Management at the Line Level.Influencing Change 101.The End of Business as Usual.C-Suite Conversations: Bridget Reiss and Kathy Allen, CIO andCFO of Millipore Corporation.8. Cashing In The Chips: When To Cancel A Project.My Little Runaway.The Project Killers.Setting Failure Criteria.When the Going Gets Tough -- Warning signs.Broaching the Topic of Cancellation.Cancelling Well.Closing Time.9. Be Superman (Or Wonder Woman): Coming In Late To A StrugglingShop.Arriving on the Scene.Tackling the Project Portfolio.Turning the Wheel: Making the Leap to Breakthrough IT.C-Suite Conversations: Phil Stunt, Vice President, ITInternational, CA.10. Capitalizing on Success.Building Momentum.Beyond Breakthrough IT.The Future of the CIO Role.In Closing.Index.Chapter Ten Executive Summary.