Beschreibung:
Ingrid Bens, the author of the best-selling Facilitating with Ease, is a consultant and trainer who specializes in facilitation skills, team building, conflict management, employee participation, and organizational change. She is a partner in Participative Dynamics (offices in Toronto, Canada and Sarasota, Florida) with clients from such diverse organizations as General Electric, The United Way, AAA, the Environmental Protection Agency, Boeing, Bayer, and the AARP. Bens has taught at the Federal Government's Graduate Business School and is a popular facilitator and conference speaker.
Growing beyond the exclusive domain of professional facilitators, facilitation has become a core competency for anyone who runs meetings, leads a team, or manages a project. In addition, the concept of facilitation is a vital core leadership capability.
Overview. The Important Role of the Observer. Observer Profile. The FSI Skill Levels. The FSI Competencies. Cut Scores. The Observation Process. The Scoring Process. The Feedback Process. FSI Sample Observation Sheet. Observation Sheets. Facilitation Skills Inventory: Observer. FSI Scoring Sheet. Averaging Sheet. Program Evaluation. Suggested Reading. About the Author.