Beschreibung:
Ron S. Kenett, PhD is CEO and senior partner of KPA Ltd., an international management consulting firm, research professor at the University of Torino, Torino, Italy and international research professor, Gerstein Fisher Center for Finance and Risk Engineering, NYU Poly, NY, USA. He has more than 25 years of experience in restructuring and improving the competitive position of organizations by integrating statistical methods, process improvements, supporting technologies, and modern quality management systems. For ten years he served as Director of Statistical Methods for Tadiran Telecommunications Corporation and, previously, as researcher at Bell Laboratories in New Jersey. His 150 publications are on topics in industrial statistics, software quality, and quality management.
Process Improvement and CMMI® for Systems and Software provides readers with a workable approach for achieving cost-effective process improvements for systems and software. It details a methodology for assessing the status of a development or maintenance process and also lays out an effective plan for achieving process improveme
PART I: STRATEGY AND BASICS OF QUALITY AND PROCESS IMPROVEMENT. The Strategic Role of Systems and Software Quality. Basic Elements of Continuous Process Improvement. Part II: ASSESSMENT AND MEASUREMENT IN SYSTEMS AND SOFTWARE DEVELOPMENT. CMMI, People CMM, Personal and Team Software Process, eSCM, ITIL, and ISO Standards. System and Software Measurement Programs. Part III: IMPROVEMENTS AND TESTING OF SYSTEMS AND SOFTWARE. System and Software Development Process Improvement. System and Software Testing Strategies. System and Software Beta and Usability Programs. Part IV: MANAGING AND REPORTING DATA, AND A COMPREHENSIVE CASE STUDY. Data Reporting and Analysis. Systems Development Management Dashboards and Decision Making. A Case Study: The Journey of Systems Inc. to CMMI Level 5. Index. Each chapter begins with a "Synopsis" and concludes with a "Summary"