Harmony Versus Conflict in Asian Business

This book is a timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent era. It illustrates how diversity within East-West business is valuable to the development of new approaches in managing harmony for practitioners.

This book is a timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent era. It illustrates how diversity within East-West business is valuable to the development of new approaches in managing harmony for practitioners.

Introduction; O.Yau & R.Chow PART I: THE HARMONY PERSPECTIVE In Search of Harmony; R.Chow & O.Yau Economic Reform and its Gendered Impacts in China Today; S.Moore & J.Jie Wen The Road to the Kyoto Protocol: A Harmonious Case of Euro-Chinese Corporate Environmental Behaviour; L.Croft & S.Makino The Role of Trust in Knowledge Management; L.Leung & K.F. Lau Trust One's Alliance Partner? Maybe - Maybe Not! Preliminary Results of Recent Research in China; J.Kidd & X.Li Global Corporate Cultures: Issues of Shared Goals, Communication and Trust - Empirical Evidence from the Japanese, German and American Units of a Multinational Company; P.Yeow & W.Dorow An Empirical Study on Trust, Commitment, Relationship Quality, and Behavioral Consequences for International Tourist Hotels in Taiwan; C.Su & C.Wang PART II: THE CONFLICT PERSPECTIVE The Moderating Effects of Situation Factors on the Relationship between Chinese Cultural Values and Consumers' Complaint Behavior in the Restaurant Setting; S.Cheng & O.Yau Buyers of Pirated VCD/DVDs in Hong Kong: Their Profile and Perceptions; W.Cheung & G.Prendergast The Competitive Potential of Asian Business Groups: A Comparative Analysis of Kigyo Shudan and Chaebol; M.Hemmert SARS versus Asian Financial Crisis; O.Yau, W.Leung, F.Cheung & C.Chow