Tsim: The Telehealth Framework - A Comprehensive Guide to Telehealth Implementation: Tsim: The Telehealth Framework

Dee W. Ford, MD, MSCR, is Division Director and Professor of Pulmonary and Critical Care Medicine at the Medical University of South Carolina. Dr. Ford is a physician scientist and leader in critical care medicine with expertise in health services research, health professional education, and quality improvement. Her clinical and research interests are focused on different aspects of critical care, with an emphasis on telemedicine, health disparities, and implementation of best practices. Jillian Harvey is an Associate Professor in Healthcare Leadership and Management at the Medical University of South Carolina (MUSC) and the Director for the Doctor of Health Administration Division. She received a Master of Public Health from Oregon State University. Dr. Harvey received a PhD in Health Policy and Administration, with a concentration in Health Economics, from the Pennsylvania State University. Her research expertise includes program evaluation, healthcare quality improvement, and mixed methods research approaches. James T. McElligott, M.D., MSCR, is the Executive Medical Director for Telehealth at the Medical University of South Carolina (MUSC) and an Associate Professor in the Division of General Pediatrics at MUSC Children's Hospital. He oversees the activities of the MUSC Center for Telehealth and is Co-Chair of the South Carolina Telehealth Alliance. Shawn Valenta is the Vice President of Healthcare Cloud Services at Wellpath, one of the largest private correctional healthcare companies in the country, where he is leading clinical transformation initiatives to redesign healthcare delivery models for an often-overlooked population. With nearly 20 years of clinical and health care leadership experience, Shawn has a demonstrated record in successfully achieving nationally recognized results with a focus on quality improvement and cost-efficiency.

The Telehealth Service Implement Model (TSIM) is a structured framework for the development, implementation, and long-term sustainability of telehealth services. TSIM has evolved from the extensive telehealth experience and expertise of the Medical University of South Carolina (MUSC), one of only two HRSA-designated National Telehealth Centers of Excellence in the US. The comprehensive model developed by MUSC provides a six-phase approach, a common terminology, and standardized processes to address the challenges of digitizing healthcare. It helps you to recognize your organization's strengths and weaknesses, and set it up for success. TSIM is intended for telehealth leaders and teams that are responsible for their organization's digital transformation efforts. TSIM helps leaders simplify and deliver the complex process. Telehealth holds the potential to significantly improve the way healthcare is delivered and accessed, and TSIM provides the roadmap for a digital transformation that will deliver efficient, effective, and high-quality care.