Key Element Guide ITIL Continual Service Improvement
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Key Element Guide ITIL Continual Service Improvement

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ISBN-13:
9780113315192
Einband:
EPUB
Seiten:
102
Autor:
AXELOS
Serie:
ITIL Key Element Guide Suite
eBook Typ:
Adobe Digital Editions
eBook Format:
EPUB
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:

Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.Key features:Written by authors of the main core guidance titlesProvides a handy overview of the five core titlesEach Key Element Guide shares the same structure Quality assured and endorsed by itSMF International.
Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.Key features:Written by authors of the main core guidance titlesProvides a handy overview of the five core titlesEach Key Element Guide shares the same structure Quality assured and endorsed by itSMF International.