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Mistreatment in the Workplace
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Prevention and Resolution for Managers and Organizations
E-Book
Sofort lieferbar | Lieferzeit: Sofort lieferbar
Artikel-Nr:
9781444310801
Veröffentl:
2009
Einband:
E-Book
Seiten:
224
Autor:
Julie B. Olson-Buchanan
Serie:
Industrial and Organizational Psychology Practice
eBook Typ:
PDF
eBook Format:
Reflowable E-Book
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:
Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics. Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.
Integrating findings from research and practice in order to makepractical, evidence-based recommendations for preventing andaddressing systemic workplace mistreatment, this book:* Focuses on the recursive effects of mistreatment inorganizations and how individual and organizational well-being canbe enhanced by carefully-designed policies and procedures.* Creates a complete picture by bringing together relevantresearch from fragmented fields such as organizational psychologylabor relations and labor economics.* Enables you to identify best practices for resolvingmistreatment occurrences, for creating a civil workforce, andpreventing recursive mistreatment.
Preface.1: Introduction.2: Identifying Mistreatment.3: Workplace Scanning for Potential, Nascent, and ExistentMistreatment Issues.4: Preventing Mistreatment through Workplace Practices.5: Getting Started on Designing Effective Dispute ResolutionSystems.6: Dispute Resolution System Options.7: Contemporary Best Practices: State-of-the-Art DisputeResolution Systems..8: Evaluating, Modifying and Learning from Dispute ResolutionSystems.9: Repairing or Addressing Disputants' Relationship..10: Mistreatment Prevention and Resolution - The BigPicture.Further Reading & References.Endnotes