The Sociology of Healthcare Safety and Quality

The Sociology of Healthcare Safety and Quality presents a series of research-informed readings on the sociological contributions of technologies, practices, experiences, and organizational quality and safety across a range of healthcare contexts. Represents the first collection of peer-reviewed research articles showcasing ways that sociology can contribute to the ongoing policy concern of healthcare safety and quality Features original contributions from leading experts in healthcare related fields from three continents Reveals the state-of-the art in sociological analyses of contemporary healthcare safety and quality along with future directions in the field Offers sociological insights from the perspectives of managers, clinicians, and patients

The Sociology of Healthcare Safety and Quality presents a series of research-informed readings on the sociological contributions of technologies, practices, experiences, and organizational quality and safety across a range of healthcare contexts.* Represents the first collection of peer-reviewed research articles showcasing ways that sociology can contribute to the ongoing policy concern of healthcare safety and quality* Features original contributions from leading experts in healthcare related fields from three continents* Reveals the state-of-the art in sociological analyses of contemporary healthcare safety and quality along with future directions in the field* Offers sociological insights from the perspectives of managers, clinicians, and patients

Notes on contributors vii1 Towards a sociology of healthcare safety and quality 1Davina Allen, Jeffrey Braithwaite, Jane Sandall and Justin Waring2 Healthcare quality and safety: a review of policy, practice and research 18Justin Waring, Davina Allen, Jeffrey Braithwaite and Jane Sandall3 What is the role of individual accountability in patient safety? A multi-site ethnographic study 36Emma-Louise Aveling, Michael Parker and Mary Dixon-Woods4 Enacting corporate governance of healthcare safety and quality: a dramaturgy of hospital boards in England 52Tim Freeman, Ross Millar, Russell Mannion and Huw Davies5 The social practice of rescue: the safety implications of acute illness trajectories and patient categorisation in medical and maternity settings 69Nicola Mackintosh and Jane Sandall6 Sensemaking and the co-production of safety: a qualitative study of primary medical care patients 87Penny Rhodes, Ruth McDonald, Stephen Campbell, Gavin Daker-White and Caroline Sanders7 Chains of (dis)trust: exploring the underpinnings of knowledge-sharing and quality care across mental health services 102Patrick R. Brown and Michael W. Calnan8 Spatio-temporal elements of articulation work in the achievement of repeat prescribing safety in UK general practice 121Suzanne Grant, Jessica Mesman and Bruce Guthrie9 Infections and interaction rituals in the organisation: clinician accounts of speaking up or remaining silent in the face of threats to patient safety 140Julia E. SzymczakIndex 155