Improving Patient Care

As innovations are constantly being developed within health care, it can be difficult both to select appropriate new practices and technologies and to successfully adopt them within complex organizations. It is necessary to understand the consequences of introducing change, how to best implement new procedures and techniques, how to evaluate success and to improve the quality of patient care. This comprehensive guide allows you to do just that. Improving Patient Care, 2nd edition provides a structure for professionals and change agents to implement better practices in health care. It helps health professionals, managers, policy makers and researchers to assess new techniques and select and implement change in their organizations. This new edition includes recent evidence and further coverage on patient safety and patient centred strategies for change. Written by an international expert author team, Improving Patient Care is an established standard text for postgraduate students of health policy, health services and health management. The strong author team are global professors involved in managing research and development in the field of quality improvement, evidence-based practice and guidelines, quality assessment and indicators to improve patient outcomes through receiving appropriate healthcare.

As innovations are constantly being developed within healthcare, it can be difficult both to select appropriate new practicesand technologies and to successfully adopt them within complexorganizations. It is necessary to understand the consequences ofintroducing change, how to best implement new procedures andtechniques, how to evaluate success and to improve the quality ofpatient care. This comprehensive guide allows you to do justthat.
Improving Patient Care, 2nd edition provides astructure for professionals and change agents to implement betterpractices in health care. It helps health professionals, managers,policy makers and researchers to assess new techniques and selectand implement change in their organizations. This new editionincludes recent evidence and further coverage on patient safety andpatient centred strategies for change.

Written by an international expert author team,Improving Patient Care is an established standard text forpostgraduate students of health policy, health services and healthmanagement. The strong author team are global professors involvedin managing research and development in the field of qualityimprovement, evidence-based practice and guidelines, qualityassessment and indicators to improve patient outcomes throughreceiving appropriate healthcare.

List of Contributors

Introduction

Part I Principles of Implementation of Change

1 Implementation of change in healthcare: a complexproblem
Richard Grol, Michel Wensing

2 Theories on implementation of change in healthcare
Richard Grol, Michel Wensing, Marije Bosch, Marlies Hulscher,Martin Eccles

3 Effective implementation of change in healthcare: a systematicapproach
Richard Grol, Michel Wensing

4 Planning and organizing the change process
Richard Grol, Mariëlle Ouwens, Hub Wollersheim

Part II Guidelines and Innovations

5 Characteristics of successful innovations
Richard Grol, Michel Wensing

6 Clinical practice guidelines as a tool for improving patientcare
Jako Burgers, Mirrian Smolders, Trudy van der Weijden, DavidDavis, Richard Grol

Part III Assessment of Performance

7 Quality and safety of care: the role of indicators
Jozé Braspenning, Rosella Hermens, Hilly Calsbeek, GertWestert, Stephen Campbell, Richard Grol

Part IV Problem Analysis

8 Determinants of change
Michel Wensing, Marije Bosch, Richard Grol

9 Methods to identify determinants of change in healthcare
Michel Wensing, Marije Bosch, Richard Grol

Part V Strategies for Change

10 Development and selection of strategies for improving patientcare
Richard Grol, Marije Bosch, Michel Wensing

11 Dissemination of innovations
Richard Grol, Michel Wensing

12 Educational strategies
Michel Wensing, Cornelia Fluit, Richard Grol

13 Feedback and reminders
Trudy van der Weijden, Michel Wensing, Martin Eccles, RichardGrol

14 Patient-focused strategies
Marjan Faber, Trudy van der Weijden, Glyn Elwyn, Michel Wensing,Richard Grol

15 Organizational implementation strategies for change
Michel Wensing, Miranda Laurant, Mariëlle Ouwens, HubWollersheim

16 Patient safety and risk prevention
Marieke Zegers, Hub Wollersheim, Michel Wensing, CharlesVincent, Richard Grol

17 Economic and policy strategies for implementation ofchange
Michel Wensing, Martin Eccles, Richard Grol

18 Multifaceted strategies for improvement
Marlies Hulscher, Michel Wensing, Richard Grol

Part VI Organization and Evaluation

19 Planning of change implementation
Richard Grol, Mariëlle Ouwens

20 Impact of implementation strategies: controlled studies
Trudy van der Weijden, Martin Eccles, Jeremy Grimshaw, RichardGrol

21 Observational evaluation of implementation strategies
Michel Wensing, Richard Grol

22 Process evaluation of implementation strategies
Marlies Hulscher, Miranda Laurant, Richard Grol

23 Economic evaluation of implementation strategies
Johan L. Severens, Ties Hoomans, Eddy Adang, MichelWensing

Index