Beschreibung:
Unique guidance for cutting costs regardless of economicconditions--without reducing headcounts
Successfully reduce costs in the area of indirect spend andwatch your bottom line grow. Managing Indirect Spendprovides you with the knowledge and tools necessary to get it donewith an overview of: the challenges faced when sourcing indirectspend categories; strategic sourcing process; tools that can helpdrive savings, and examples based on real world experience. Thishow-to guide clearly covers specific sourcing engagements andprovides the details needed to source effectively.
* Includes sections covering the process, the tools, real-worldexamples, guidance through specific sourcing engagements and theinformation needed to source effectively
* Presents guidance for achieving the object of strategicsourcing: cost reduction
* Shows how effectively managing indirect costs can provide ahuge impact on bottom line growth
* Covers all areas of Market Intelligence (MI)
With tools, real world examples, and workable guidance,Managing Indirect Spend provides insider guidance for bigbottom-line growth through effective management of indirectcosts.
Preface xi
Acknowledgments xvii
Introduction: What Is Indirect Spend, and How Does One ManageIt? 1
PART ONE: THE PROCESS
Chapter 1: An Introduction to Strategic Sourcing 9
Joe Payne
Chapter 2: Data Collection and Analysis 15
Joe Payne
Chapter 3: Conducting Research 47
Joe Payne
Chapter 4: The RFx Process 63
Kathleen Daly
Chapter 5: Scorecarding Suppliers 89
Kathleen Daly
Chapter 6: Negotiations 103
Joe Payne
Chapter 7: Get It in Writing 121
Joe Payne
Chapter 8: Implementation and Continuous Improvement 145
Joe Payne
Chapter 9: What Not to Do During a Strategic Sourcing Initiative167
William Dorn
PART TWO: THE TOOLS
Chapter 10: The Importance of Market Intelligence 191
William Dorn
Chapter 11: Tools to Assist You in Gathering Data and Expeditingthe Sourcing Process 207
William Dorn
Chapter 12: Increasing Stakeholder Engagement 231
David Pastore
PART THREE: EXAMPLES FROM THE FIELD
Chapter 13: Supplier Collaboration 245
William Dorn
Chapter 14: Leveraging Supplier Feedback 255
William Dorn
Chapter 15: Data Analysis 263
David Pastore
PART FOUR: HOW TO DO IT
Chapter 16: Offi ce Supplies and the Sourcing Process 277
Jennifer Ulrich
Chapter 17: Negotiating Local and Long-DistanceTelecommunications Services 299
David Pastore
Chapter 18: How Cell-Phone Management Drives Continuous CostSavings 315
William Dorn
Chapter 19: Getting the Best Small Package Rates 339
William Dorn
Chapter 20: Making Sense of MRO Spend 355
Kathleen Daly
Chapter 21: Analyzing Shipping Costs 381
Joe Payne
Chapter 22: Sourcing Services 401
Jennifer Ulrich and Scott Decker
About the Authors 423
About the Contributors 425
Index 427