Beschreibung:
Falcone, Paul
Paul Falcone (PaulFalconeHR.com ) is a human resources executive in Los Angeles and has held senior-level positions with Nickelodeon, Paramount Pictures, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is the author of numerous bestselling AMACOM and Society of Human Resource Management (SHRM) books, and several of his books have been ranked as Amazon #1 bestsellers in their respective disciplines. He is also a long-term contributor to HR Magazine, a top-rated presenter at the SHRM national conference, and an adjunct faculty member in UCLA Extension's School of Business and Management.
Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous hiring decisions. Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask Before You Hire provides readers with the tools they need to elicit honest and complete information from job candidates, plus helpful hints on interpreting the responses. The book teaches interviewers how to: identify high-performance job candidates; probe beyond superficial answers; spot red flags that indicate evasions or untruths; get references to provide real information; negotiate job offers to attract winners; and much more. With more than 100,000 copies of the first edition sold, the revised and updated edition of this go-to resource is packed with new material on background checks, specific challenges posed by the millennial generation, and ideas for reinventing the employment application to gather more in-depth information than ever before. Through ample tools, tips, and questions to choose from, managers and human resources professionals will be equipped to select winning candidates from among any pool of interviewees.
How do you know whether a promising interview candidate would be a great hire--or a disaster in the making? These revealing interview questions guide managers and human resources professionals to identify and hire the best talent.
CONTENTS
Acknowledgments ix
Introduction: The Parable xi
Putting Candidates at Ease and Building Rapport xxi
PART I: Interview Questions to Identify High-Performance Candidates 1
1: For Openers: Five Traditional Interview Questions and Their Interpretations 3
2: Achievement-Anchored Questions: Measuring Individuals' Awareness of Their Accomplishments 11
3: Holistic Interview Queries: Challenging Candidates to Assess Themselves 19
4: Questions About Career Stability 28
5: Searching for Patterns of Progression Through the Ranks 38
6: Likability Equals Compatibility: Matching Candidates' Personalities to Your Organization's Corporate Culture 47
7: The College Campus Recruit 58
8: Millennials-The Future Generation of Your Workforce 67
9: The Sales Interview: Differentiating Among Top Producers, Rebel Producers, and Those Who Struggle to the Minimums 85
10: Senior Management Evaluations: Leaders,Mentors, and Effective Decision Makers 101
11: Pressure Cooker Interview Questions: Assessing Grace Under Fire 110
12: Generic Interview Questions Known to Challenge Candidates in the Final Rounds of Hire 118
PART II: Selecting Candidates and Making the Offer 127
13: Reference-Checking Scenarios: Administrative Support Staff 129
14: Reference-Checking Scenarios: Professional/Technical Candidates 138
15: Reference-Checking Scenarios: Senior Management Candidates 148
16: Preempting the Counteroffer: Steering Candidates Clear of Temptation 160
17: Making the Offer and Closing the Deal: Questions to Ensure That Candidates Accept Your Job Offers 168
PART III: Key Interviewing, Reference-Checking, and Recruitment Issues 181
18: Staying Within the Law: Interview Questions to Avoid at All Costs! 183
19: Telephone Screening Interviews: Formats and Follow-Ups for Swift Information Gathering 188
20: Getting Real Information from Reference Checks 195
21: Background Checks 200
22: Reinventing Your Company's Employment Application 207
23: Recruitment Brochures: Engaging Invitations and Introductions to Your Company 214
24: Maximizing Your Recruitment Resources 220
Interviewer's Checklist: The 96 Questions 227
Index 233
About the Author 241